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Our Services

Indigenous Services Australia (ISA) offers a wide range of services from cultural diversity training and consultancy, right through to executive field trips and management of projects and events.

Our services are unique and we deliver genuine programs that provide positive outcomes.

Cultural Diversity Training

ISA Cultural Diversity training is delivered in a workshop style presentation by Managing Director, Tony Shaw, who is widely recognised as one of Australia’s leading Aboriginal speakers. He uses a PowerPoint slideshow to share photos, and because a picture paints a thousand words, this helps to create lasting memories for the participant.

The workshop leads the participant on a journey from the past to the present with an overview of Aboriginal Australia and the cultural history including the significance of the connection to land – the dreaming, songlines and the spiritual connections.

Tony relates the story and the legacies of the Stolen Generation through his own personal experiences and explains why there is a need for strong, positive values within the Aboriginal communities to combat the negative fallouts of the Stolen Generation and why it continues to affect the Aboriginal people today and will do so for years, if not generations to come.

The workshop explains how important it is to understand cultural differences such as skin grouping and communication that impacts on the workplace.

It is a dynamic, informative and inspirational journey, interspersed with a great deal of compassion, genuine intent and humour, giving the participant the opportunity to make a valued judgement about the information presented.

Example workshop topics:

  • Australian Aboriginal history
  • The Stolen Generation – Tony’s story
  • Effective communication with Indigenous people
  • Eye contact and how to overcome avoidance issues
  • The importance of stories about the land
  • The significance to land – dreaming beliefs
  • Current national overview of Aboriginal Australia
  • Skin grouping


Our Cultural Diversity training presentations can be held:

  • in-person at a venue of your choice; or
  • live-streamed via Virtual Presentation (Zoom, Microsoft-Teams, etc.)

These workshops are suitable for any number of participants; the most common group size is 15-30.

Prices available on request.


Other services available through ISA

Do you have an upcoming event that requires:

  • a Welcome To Country?
  • a Smoking Ceremony?
  • live Aboriginal music?
  • catering? We can arrange a selection of finger-foods infused with traditional Aboriginal flavours.

 Would you like to raise the Aboriginal (and Torres Strait Islander) flags outside your business?


CONTACT US to discuss how we can bring culture and understanding to your workplace or event.


Consultancy Services

ISA can provide consultancy services to guide corporate businesses on how to best source and interact with the correct Aboriginal community members to achieve certain outcomes.

Mentoring Programs

Indigenous Services Australia (ISA), in conjunction with Teamworks Development Australia (TDA), has devised a two-day overnight program during which participants learn about the mentoring process and develop the skills and understanding required to be a successful mentor. The course content raises awareness of the unique cultural and communication differences that have an impact in the workplace.

The course is not specific to the mentoring of Aboriginal personnel, as the skills and understanding can be applied in any mentoring arrangement. It does, however, raise the need to appreciate cultural differences especially considering the diversity within the Australian workforce.

The combination of theory and experiential activities encourages participants to get to know each other in a very different setting with a focus on developing the trust and support for each other that is required to form good bonds in the workplace. Participants are exposed to their own communication strengths and weaknesses and learn a lot about themselves in a non-threatening and respectful environment.

Work Readiness Training

Indigenous Services Australia offers a total Indigenous Engagement package, a threefold process covering Orientation, Recruitment Assistance and Work Readiness Training, to assist companies with their Indigenous recruitment and retention.

The Work Readiness programs are designed in consultation with the client to focus on core components including family and culture, time and financial management, communication, and teamwork in the workplace. The importance of these values cannot be underestimated and significantly improves the retention of Indigenous employees.


Field Trips & Cultural Bush Tours

Indigenous Services Australia provides unique field trip opportunities for corporate groups, leadership teams, and executive and management teams to experience Cultural Diversity firsthand. The host and guide for these unique field trips is Tony Shaw, with the assistance of other cultural advisors.

The field trips are designed to provide a unique experience ‘on country’ learning about Aboriginal culture and combining experiential learning with the opportunity to engage with the local Aboriginal community members who embrace the opportunity to share their stories, their bush-tucker and their art, on their country.

Company executives responsible for driving cultural diversity and Indigenous engagement within their organisations benefit from these tours, gaining firsthand experience of the culture enabling them to make decisions based on sound understanding.

ISA also provides cultural experiences in the form of Cultural Bush tours. These tours require a minimum of ten people and take in the iconic Lake Ballard, Aboriginal music around the campfire, bush-tucker, bush walks, and sacred sites whilst sleeping out under the stars.


ISA Management

ISA provides management services for events, projects and artists locally, regionally and nationally.

Our management services cover all types of events and projects with the focus on the inclusion of our Indigenous culture whether that is Indigenous people working on the event or having an artistic Indigenous focus for the event and or project.

As well as events and projects, ISA also provides artist consultancy and artist management, whether it be the writing of grants, implementation of a CD project or event.